Frequently Asked Questions
Everything you need to know about shopping with BAROQUE.
How long does shipping take for domestic and international orders?
Domestic orders are typically delivered within 3-5 business days, while international shipping usually takes 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 14-day return policy for unworn items with original tags attached. Please note that customized or sale items are generally not eligible for return unless they arrive damaged.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to track your package in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as digital payment options like PayPal and Apple Pay for a seamless checkout experience.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible; however, actual colors may vary slightly due to screen resolutions and professional studio lighting.
Do you offer alterations for your luxury collections?
Currently, we do not offer in-house alterations. We provide detailed size charts for every product to help you find the perfect fit before placing your order.